Privacy Policy

Effective 9/23/2025

 

1. Introduction

 

This Privacy Policy explains how Tailwind Counseling, LLC (“I,” “me,” or “my”) collects, uses, and protects personal information obtained through this website and related services. By using this website, you agree to the terms of this Privacy Policy. This policy complies with applicable state and federal privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and relevant Massachusetts privacy regulations.

 

2. Information Collected

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A. Information You Provide Voluntarily

When you contact me through this website, I may collect: name, email address, phone number, date of birth, insurance provider, and any message or information you choose to include in your inquiry. If you become a therapy client, I may also collect health and demographic information as required for treatment, billing, and compliance with HIPAA.

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B. Automatically Collected Information

This website may automatically collect limited, non-personal data such as IP address, browser type, device information, dite usage data (via cookies or analytics tools, such as Wix Analytics or Google Analytics). This information is used to improve website performance and user experience.

 

3. Use of Information

I use collected information to respond to inquiries or appointment requests, provide therapy services, maintain records as required by law, improve this website and its functionality, personal information is not sold, shared, or disclosed to third parties for marketing or advertising purposes.

 

4. HIPAA Compliance

All personal health information (“PHI”) collected as part of therapy services is maintained in compliance with HIPAA and Massachusetts General Laws (M.G.L. c. 93H). PHI is stored securely and accessed only as necessary to provide care or fulfill legal and ethical obligations. This website itself is not intended for transmitting confidential clinical information. Submitting information through a contact form or email does not establish a therapist–client relationship.

 

5. Data Retention

I retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law and professional record keeping standards.

 

6. Data Security

I use industry-standard security measures to protect personal data, including encrypted connections (HTTPS), password-protected systems, and secure storage for client records. However, no online transmission or storage system is completely secure, and I cannot guarantee absolute security.

 

7. Cookies and Tracking Technologies

This website may use cookies or similar technologies to improve user experience, analyze site traffic, and maintain functionality. You may disable cookies through your browser settings; however, doing so may affect site performance.

 

8. Third-Party Services

This website may link to third-party websites or use third-party tools (such as embedded scheduling or analytics services).

I am not responsible for the privacy practices or content of those external sites or services. Please review their privacy policies before sharing information with them.

 

9. Your Rights

You have the right to request access to your personal or health information, request corrections to inaccurate information, request restrictions on certain uses or disclosures, withdraw consent to data collection (where applicable). Requests may be made in writing to the contact information below.

 

10. Contact Information

For questions or requests regarding this Privacy Policy, please contact me Lindsey Angione, LMHC at lindsey@tailwindcounseling.com or 617-275-9971. 

 

11. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in practices, legal requirements, or website functionality. Updates will be posted to this page with a revised effective date.